Privacy policy

This Privacy Policy outlines how Acharya Sushrutha Healthcare Pvt.Ltd (“we,” “us,” or “our”) collects, uses, stores, and protects the personal information of visitors, patients, students, and users of our website https://sushruthahealthcare.in/ayurveda/.

1. Information We Collect

Personal Identification Information: Name, contact number, email address, postal address, gender, date of birth, and identification documents submitted during treatment registration, consultations, or academic enrolment.
Medical Data: Health records, consultation details, treatment history, lab reports, and prescriptions collected during Ayurvedic treatments or Panchakarma procedures.
Academic Details: Student registration data including education records, identity proofs, and other information required for admissions.
Technical Data: IP address, browser type, access time, device type, and pages visited, collected via cookies and analytics tools when you browse our website.

2. How We Use Your Information

To provide and manage Ayurvedic treatments, therapies, and consultations.
To process online appointment bookings and respond to queries.
To maintain academic records and communicate with students.
To comply with legal obligations (e.g. FRRO regulations for foreign nationals).
To improve our website performance, patient experience, and clinical services.

3. Consent

By submitting your personal information to us through forms, email, or by visiting our centre, you consent to the collection and use of that information as described in this Privacy Policy.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with any third-party marketing services.
Information may be shared with authorised medical staff, academic staff, or regulatory authorities only where necessary for service delivery or legal compliance.
Foreign patient data may be submitted to FRRO, NCISM, or other government agencies as per statutory regulations.

5. Data Security

We implement appropriate administrative, physical, and technical safeguards to protect your personal and medical data from unauthorised access, misuse, alteration, or disclosure. However, no system can be completely secure. Users are encouraged to share sensitive details only over secure channels.

6. Cookies and Website Tracking

We may use cookies or similar tracking tools to enhance your browsing experience, monitor site usage, and improve our services. You can disable cookies via your browser settings, although this may impact site functionality.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required or permitted by law (e.g., for legal, regulatory, or academic record-keeping).

8. Your Rights

You may request to view, update, or delete your personal information at any time by contacting us.
For academic records, updates must follow university and regulatory guidelines.
We may verify your identity before processing such requests.

9. Links to External Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting any information.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the “Last Updated” date revised. Continued use of the website implies acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Acharya Sushrutha Healthcare Ayurveda Hospital
#449, 13th cross, MPM layout, Mallathahalli, Nagarabhavi 2nd stage, Bangalore – 560056
Email: drrameshpatientcare@gmail.com
Website: sushruthahealthcare.in/ayurveda